Refund Policy

Effective Date: [Insert Date]

At 香意國際有限公司, we provide customized digital and consulting services.
Due to the nature of our work, our refund policy is as follows:

1. Service-Based Refunds

Refunds may be considered only if:

• Service has not yet commenced

• Payment was made in error

• Explicitly stated in your contract

2. Non-Refundable Items

Once work has started, the following are non-refundable:

• Strategy development

• Content production

• AI system setup or automation workflows

• Advertising spend paid to third-party platforms

3. Cancellation Requests

To request cancellation, contact us within 3 business days of payment:

📩 Email: [Insert Email]

4. Resolution Commitment

We aim to resolve concerns fairly and professionally through service adjustments whenever possible.

Because honestly…退款不是我們的 vibe，我們比較愛「升級你的成效」✨